We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible, items must be:
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In the same condition as when you received them
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Unworn or unused
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With tags attached
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In the original packaging
You will also need your receipt or proof of purchase.
To initiate a return, please use the return process provided on our Site. Items returned without prior authorization will not be accepted.
Damages and Issues
Please inspect your order upon receipt. Contact us immediately if your item is defective, damaged, or incorrect. We will evaluate the issue and provide a resolution.
Exceptions / Non-Returnable Items
Certain items cannot be returned:
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Perishable goods (e.g., food, plants, flowers)
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Custom or personalized products
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Personal care items (e.g., beauty products)
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Hazardous materials, flammable liquids, or gases
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Sale items or gift cards
For questions about specific items, please check the product page or contact us through our Site.
Exchanges
To exchange an item, we recommend returning the original item first. Once the return is accepted, you can place a new order for the desired product.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must meet the same conditions as above: unworn or unused, with tags, in original packaging, and with proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds will be processed to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to post the refund. If more than 15 business days have passed since approval, please contact us via the Site’s support channels.